Everything you need to get the most out of Campaiyn.
Connect your account and run your first scan
Pixel, CAPI, domain verification, campaign structure
Common questions about features and billing
Something not working? Let us know
Reach out to the team directly
Go from zero to your first health score in under 5 minutes.
Sign up at campaiyn.ai/auth/signup with your email or Google account. No credit card required.
Tell us about your business, industry, target audience, and offer. This helps the AI tailor recommendations to your specific situation.
Go to Settings and click 'Connect Meta Account'. You will be redirected to Facebook to authorize read-only access. We never modify your ads without your permission.
Click 'Run Scan' on the dashboard. Campaiyn will analyze your account across 5 health pillars and generate your score in about 30 seconds.
Go to the Recommendations page to see prioritized actions. Each recommendation includes context, expected impact, and a clear next step.
Step-by-step guides for common Meta Ads setup tasks. Video walkthroughs coming soon.
Step-by-step guide to installing the Meta Pixel on your Shopify store for conversion tracking.
CAPI sends server-side events to Meta, improving tracking accuracy and ad performance.
Domain verification is required for editing link previews and accessing certain ad features.
A clean campaign structure helps Meta's algorithm optimize your ads more effectively.
Learning Limited means your ad set is not getting enough conversions to optimize properly.
Can not find what you are looking for? Contact us below.
Go to Settings in the dashboard, click 'Connect Meta Account', and authorize with Facebook. We request read-only access to your ad data. You can revoke access anytime from Settings or from your Meta Business settings.
Yes. Starter allows 1 account, Growth allows 5, and Agency allows unlimited. You can switch between accounts in Settings.
Yes. Meta access tokens are encrypted with AES-256-GCM before storage. All data is transmitted over TLS. We never share your data with third parties. See our Privacy Policy for full details.
Go to Settings, scroll to the Danger Zone section, and click 'Delete Account'. All your data will be permanently removed within 30 days.
Your health score is a number from 0 to 100 that measures how well your Meta ad account is performing across 5 pillars: Budget Efficiency, Creative Performance, Campaign Structure, Audience Quality, and Delivery Health.
We recommend scanning at least once a week. Free accounts get 3 scans per month, Starter gets 15, and Growth/Agency get unlimited scans.
A low score means there are opportunities to improve. Check the Insights section on your dashboard for specific findings, and the Recommendations page for actionable fixes. Common issues include creative fatigue, too many campaigns, and high frequency.
Yes. If you have admin access to a client's Meta ad account, you can connect and scan it. Agency plan users can connect unlimited accounts.
Yes. The free plan is permanent, not a trial. You get 1 ad account, 3 scans per month, and your top 3 recommendations. No credit card required, no time limit.
Go to the Pricing page or the Billing section in your dashboard. Select a plan and complete checkout through Paystack. Your upgrade takes effect immediately.
Yes. Cancel from your account settings whenever you want. You keep access until the end of your current billing period. No long-term contracts.
Prices are displayed in USD. Payments are processed in GHS (Ghanaian Cedi) through Paystack. Your bank will handle the conversion at the current exchange rate.
The first 500 paying customers get 40% off for life. Once you lock in founding member pricing, your rate never increases, even if we raise prices later.
Campaiyn analyzes your campaign data across 5 health pillars, then uses AI to generate prioritized, actionable recommendations. Each suggestion includes context from your actual data and an estimated impact.
Recommendations are suggestions, not automatic actions. On the Free and Starter plans, you review each one and apply changes yourself in Meta Ads Manager. Growth and Agency plans offer one-click apply with guardrails (budget changes capped at 20% increase, 50% decrease).
On Free and Starter plans, 'Mark as Done' records that you applied the recommendation manually. This helps Campaiyn track which actions improved your score and refine future recommendations.
Apply Now executes the recommendation directly on your Meta ad account through the API. For example, pausing an underperforming ad set or adjusting a campaign budget. All actions are logged and can be reviewed.
We typically respond within 24 hours (Starter), 4 hours (Agency).
Email support@campaiyn.ai with the subject "Bug Report" and include: what you expected to happen, what actually happened, and a screenshot if possible. We fix critical bugs within 24 hours.